Nigerian Railway Corporation (NRC)
Elegbede Abiodun
• Distributes operation manual as a daily guide for contractors, ensuring consistency and professionalism.
The Nigerian Railway Corporation (NRC) has introduced a new standard operating procedure (SOP) for cleaning operations across its train coaches and stations as part of efforts to improve passenger safety, hygiene and overall travel experience.
The new SOP was unveiled on Wednesday at a workshop held at the corporation’s headquarters in Lagos, where cleaning service providers from across the country were trained on updated standards and procedures.
Speaking at the event, NRC Managing Director, Kayode Opeifa, said the initiative reflected a shift in how cleaning is perceived within modern rail systems, describing it as a critical component of service delivery rather than a routine task.
He emphasised that maintaining high sanitation standards directly affects passenger confidence, safety and operational efficiency.
According to him, the workshop organised by the corporation’s business processes, efficiency and due diligence (BuPED) unit was designed to establish uniform cleaning standards and introduce quality control measures for all operators.
Opeifa added that the operational manual distributed at the training should serve as a daily guide for contractors, ensuring consistency and professionalism across all NRC facilities nationwide.
He also urged service providers to align with global best practices, noting that improved standards are essential if Nigeria’s rail system is to compete internationally.
The NRC boss further highlighted emerging opportunities in the sector, pointing to ongoing rail expansion projects across the country.
He said contractors who meet current standards would be well-positioned to participate in managing new rail corridors as they become operational.
Also speaking, BuPED Director, Oyekunle Oyewole, said all 24 cleaning service providers who attended the workshop are expected to fully comply with the newly introduced guidelines.
