CAC: Aims for better service delivery through transformation and restructuring
Corporate Affairs Commission
CAC aims for better service delivery through transformation, restructuring and modernization.
The Corporate Affairs Commission has reaffirmed its commitment to taking significant steps to reposition itself as a customer-focused organisation, meeting the needs of both national and international businesses.
The Registrar-General/CEO of the CAC, Hussaini Magaji, made this statement while declaring open the 2024 Management Retreat, themed “Repositioning the Corporate Affairs Commission for Enhanced Service Delivery,” held in Jos, Plateau State.
A statement released by the commission on Friday highlighted its determination to transform and restructure the CAC into a global, customer-centric registry.
In his address, Magaji stressed the need for a complete overhaul of the existing organisational structure to develop a more flexible and dynamic framework.
He said, “The CAC is a learning organisation, ready and willing to reinvent and recreate itself to meet both current and future customer needs, ensuring we remain a customer-centric organisation.
“Therefore, the current organogram must be entirely dismantled to make way for a more adaptable and dynamic structure aligned with global realities.”
He added that the widespread deployment of technology to perform certain tasks was essential in keeping pace with the constant evolution of human needs.
Emphasising the theme of the retreat, Magaji urged participants not only to focus on present customer demands but also to anticipate and plan for future needs to ensure that the commission’s structures and processes do not become outdated.
He also revealed plans to restructure the operations and core functions of state offices, with a heightened focus on post-incorporation activities.
CAC aims for better service delivery through transformation, restructuring and modernization.
This new approach, which will specifically emphasise compliance and enforcement, will involve converting these offices into strategic compliance and enforcement centres or units. According to him, they will be properly restructured, trained, and empowered to carry out ethical compliance and enforcement duties.
To achieve this goal, the Registrar-General explained that a committee had been established to develop a blueprint, drawing on best practices from other jurisdictions, particularly Malaysia and China, while also considering other relevant international models with similar structures.
In addition, Plateau State Governor Caleb Mutfwang commended the Registrar-General’s efforts in repositioning the commission. Represented by the Commissioner of Trade and Industry, Musa Sule, the governor took the opportunity to highlight the economic potential of Plateau State.
In his remarks, the Director General/CEO of the Industrial Training Fund (ITF), Dr Afiz Oluwatoyin Ogun, praised the Registrar-General’s dedication to transforming the fortunes of the CAC.
Similarly, the former Deputy Executive Chairman of Jos North, Sani Mudi, expressed his satisfaction with the CAC’s performance.
