The year 2020 has its ups and downs because of the Corona virus pandemic that brought the world to its knees and shut down major economic activities like never seen before in decades.
One of the worst hit sectors is the hospitality industry. The average hotel receives 65 percent of its revenue from room bookings, 25 percent from food and beverage sales and the rest from other shops located within the hotel’s property.
According to Hospitality Advisors CEO Joseph Toy and Nigeria hospitality industry is not immuned from the above assertion. Many operators couldn’t survive the hits of the pandemic there by winding up completely while some are still trying to find their bearing because of the backlog of their commitment to payment to service providers (the vendors), Bank loans and salary while some that manage to survived the hits, bounce back and strategically comes up with new innovative ideas to provide top notch quality services to their numerous customers in the new normal that Covid-19 brought upon us.
One of the biggest hotels in Nigeria that has found its rhythm is award winning “The Wells Carlton Hotel and Apartment” owned by the Billionaire Philanthropist and Serial Entrepreneur, Captain Hosa Okunbo who is also a key investors in different sectors of the economy.
The Wells Carlton hotel and Apartment responded to the safety of its workers and clients by providing automated machine at the point of entrance which dispenses soap and water for washing of hands, it has a spot for hand sanitizers and thermometer to read the level of temperature of anyone that would gain entrance to their premises right from the car park.
With courtesy security personnel that make sure health safety protocols are adhere to before an individuals are allowed in so No Face/Nose Masks no entry. A visit to the Wells Carlton Hotel and Apartment by celebrity journalist from Ben tv London, Adeniyi ifetayo shows that the hotels has continued to blaze the trail that others should follow.
In an interactive session with the Director of Operations (DOP) Soluchi Ogugua, when asked about how they were able to pull through during the pandemic and post covid, stated “We love our customers, we want to keep in touch with them and at the same time we don’t want to jeopardize Nigeria Center for Diseases Control (NCDC) health protocol so during the ease of lockdown with the support of Our amiable Chairman, Captain Hosa Wells Okunbo, we birthed The Wells Grill House Takeout, It’s a branch of the Wells Carlton Hotel and Apartment, it was established as a fast
food outlet to provide meals of international standard to customers primarily retailed via digital mediums and delivered straight to the customers” She said that the Wells Grill House Takeout started providing a combination of excellent food at value pricing, prepared in the most hygienic conditions with fun packaging delivered timely and safely so The Wells Grill House Takeout was the answer to an increasing demand for grill based fast food, to be consumed from the comfort of your home and also to keep in touch with our numerous customers. The Wells Grill House Takeout now becomes the finest barbecue in town.
It would be recalled that an award winning Wells Carlton Hotel and Apartment was adjudged as the “Best Hotel of the year” at Jumia Travel Award after few months of commencing operation all thanks to excellent service delivery with the top notch facilities and dedicated staff and management. All these and many more can’t be taken away from the Wells Carlton Hotel and Apartment if you want to upgrade your stay.
The Sales and Marketing manager, Mr Jerry Opiughie also pointed out that going forward post Covid, we came up with Karoke Grills and Vibes, Christmas at Wells Carlton and above all our December Deals tailored to meet the yearning of our customers who crave for luxury Vacations, private meetings, Private parties (Birthdays, bridal showers, surprise engagement with touch of luxury) and you can now take advantage of our December vacations discount for families, couples and friends
“These and many more are in place to make sure that despite hit of the pandemic in Hospitality Business, we at the Wells Carlton Hotel and Apartment want give value for money at a reduced discount so that people can still enjoy the best and the rest of the year 2020.
“A tour of The Wells Carlton Hotel and Luxury Apartments is a surreal, fantasy-like journey into a glamorous world of pure luxury and gratifying indulgence. From walkways filled with iconic works of art, building fixtures of unparalleled craftsmanship, architectural finishing of aesthetic perfection, and a modern style that is second to none. The Wells Carlton Hotel and Apartments is an experience guaranteed to leave you breathless with longing.