Starlink begins customer sign-ups nationwide, prioritises Lagos, Abuja
Musk, Starlink
Starlink begins customer sign-ups nationwide, prioritises Lagos, Abuja
Satellite internet provider Starlink has resumed customer activations in Nigeria, following infrastructure upgrades and the lifting of a regulatory suspension that had paused residential orders since November 2024.
The company, owned by Elon Musk’s SpaceX, suspended new orders in late 2024 due to pending approvals from the Nigerian Communications Commission (NCC). During the suspension, prospective customers were unable to complete the process of ordering and installing the Starlink satellite hardware required to access the service.
In a statement on Saturday, the company said that with the expansion of network capacity and the resolution of regulatory concerns, Starlink is now enabling new users across the country to activate their services. High-demand areas such as Lagos and Abuja are being prioritised.
“This is a significant stride towards bridging the digital divide and revolutionising connectivity across the nation,” Starlink said in the statement. The company added that the upgraded infrastructure would enhance connection speeds and improve reliability, especially in underserved and previously congested areas.
Konga, Starlink’s largest authorised retail partner in Nigeria, confirmed the resumption and announced nationwide free delivery for all customer orders.
“Whether customers order online or walk into any of our retail outlets in cities like Asaba, Port Harcourt, Ikeja, Uyo, Owerri, Ibadan, FCT, Warri, Kano, Enugu, or Onitsha, their Starlink kits will be delivered at no extra cost,” the company said.
Starlink’s return is expected to support increased digital access in remote locations and boost internet availability for households, businesses, and institutions where traditional broadband infrastructure remains limited.
The company currently ranks as Nigeria’s third-largest internet service provider, with over 60,000 subscribers. Demand is projected to grow as internet usage continues to rise, driven by remote work, online education, and digital services.